Privacy Policy

Information We Collect

When you apply for membership or use our platform, we collect the following information:

• Personal information you provide during application (name, email address, phone number, company name, job title, LinkedIn profile URL)
• Payment information processed securely through Stripe — we never store credit card numbers directly on our servers
• Usage data including pages visited, playbooks opened, Leadership Live sessions viewed, and login activity
• Authentication cookies used to maintain your login session

How We Use Your Information

• Process your membership application and manage billing
• Provide access to playbooks, Leadership Live recordings, and community features
• Send transactional emails including acceptance notifications, onboarding reminders, and new content alerts
• Improve the platform experience and develop new features
• Communicate important updates about your membership or the platform

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with the following service providers who are necessary to operate the platform:

• Stripe — for secure payment processing
• Resend — for email delivery
• Cloud hosting providers — for platform infrastructure

We may share aggregated, non-identifying data internally for reporting and analytics purposes.

Cookies

We use essential cookies to maintain your authentication session and remember your login state. We do not use third-party advertising or tracking cookies. Analytics data is collected in an anonymized, privacy-respecting manner.

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and access controls. Payment data is handled entirely by Stripe, which is PCI DSS Level 1 certified.

Data Retention

We retain your personal data for the duration of your active membership plus 12 months after cancellation or account closure. After this period, your data will be permanently deleted unless required by law. You may request earlier deletion at any time.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of non-essential communications

To exercise any of these rights, please contact us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active members of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests, please contact us at:
[email protected]